Frequently Asked Questions

Your Guide to a Smooth and Satisfying Delivery Experience.

FAQs

Where is Hidden Gem Kitchen located? Can I dine in?
Hidden Gem Kitchen is a delivery and pickup only dining experience. We are located inside Tande Thai, on the lower level at Grandscape in The Colony, TX, below Thirsty Lion and Quartino.
Order directly from our website for pickup for delivery. We also partner with DoorDash and Uber Eats.
We’re open Tuesday through Friday for lunch, from 11am to 3pm. Special hours for catering orders may be available upon request.
Yes! When you order through our website, you’ll have the option to choose pickup.
We serve flavor-packed wings, flatbreads, sandwiches, salads, and burgers with a Thai-inspired kick. Our menu is curated for variety and speed without compromising quality. We focus on quality and consistency in every dish we serve.
Yes. Both individual and catering orders can be scheduled ahead of time directly through our website or delivery partners.
Please visit our “Contact” page. If you ordered through a third-party app, you may also contact their support for quicker resolution.
Yes! We offer lunch catering for offices, events, and group orders. Contact us directly to customize your order.
At this time, our menu does not include specific vegetarian, vegan, or gluten-free options. We’re a small operation focused on a streamlined menu, but we’re always listening to customer feedback and may expand our offerings in the future. We appreciate your understanding!
Our menu is crafted to deliver consistent flavor and quality with every dish, so we do not offer customizations at this time. We appreciate your understanding and hope you enjoy the recipes as they were designed!